Question 1

Where does your data come from?

Accepted Answer

Every layer comes from an official source — HM Land Registry, Police.uk, ONS, Ofcom, EPC Open Data and more. See the Data & Methodology page for the full list.

Question 2

Is MoveCompass free to use?

Accepted Answer

The core tools are free with a verified account. Premium adds side-by-side comparisons, history charts, heavier tools and email alerts — monthly or yearly, cancel anytime.

Question 3

What do MOT reminders cost?

Accepted Answer

Free accounts can track one vehicle at no cost. Premium plans allow more vehicles, and everything runs on the official DVSA and DVLA APIs.

Question 4

Where does the data come from?

Accepted Answer

Official national datasets only: the DfE school register, police.uk, HM Land Registry, NHS directories, Ofcom, DVSA/DVLA and others. Every tool names its source and refresh date, and full licences are on the data attributions page.

Question 5

How up to date is the data?

Accepted Answer

Each dataset updates on its official release schedule — some daily (schools register), some monthly (crime), some quarterly. The "last refreshed" note on each tool tells you exactly.

Question 6

Why do I have to verify my email to use the tools?

Accepted Answer

Verification keeps the service fair — it stops automated scraping so real people always get fast answers. It is a one-time 6-digit code and takes under a minute.

Question 7

Which parts of the UK are covered?

Accepted Answer

England, Wales and Scotland. Some datasets are England-only at source (for example Ofsted ratings); where that is the case, the tool says so.

Question 8

Can I compare two postcodes side by side?

Accepted Answer

Side-by-side comparison is a Premium feature — pick two shortlisted postcodes and see schools, safety, prices and amenities in one view.

Question 9

How do the MOT and tax reminders work?

Accepted Answer

Add a registration once and we watch the official DVSA and DVLA due dates, emailing you ahead of every MOT and tax deadline. It is free, and we store only the registration and its dates.

Question 10

Is crime data safe to read at street level?

Accepted Answer

Police.uk deliberately blurs incident locations to protect victims, so treat street-level pins as approximate. Category mix and multi-year trends are the reliable signals — our crime guide on the blog explains how to read them.

Question 11

How do I cancel my subscription?

Accepted Answer

From your dashboard, any time. Your plan stays active until the end of the period you have paid for, and no further payments are taken.

Question 12

How do I delete my account and data?

Accepted Answer

From your dashboard, or by asking through the contact page. Deletion removes your account data permanently, in line with our privacy policy.

Frequently asked questions

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